Administering Cisco Contact Center Enterprise
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment.
14 Kurser fundet
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 16-19 september, 2025 | 10:00 AM to 6:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 02-05 december, 2025 | 10:00 AM to 6:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 13-16 januar, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 02-05 februar, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 10-13 marts, 2026 | 10:00 AM to 6:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 14-17 april, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 18-21 maj, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 09-12 juni, 2026 | 10:00 AM to 6:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 14-17 juli, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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- Leveringsmetode Åbent kursus (Virtuelt)
- Dato 17-20 august, 2026 | 9:00 AM to 5:00 PM
- Lokation Virtual (W. Europe )
- Sprog: engelsk
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